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Change of ownership happens when… You bought a second-hand decoder You received a decoder as a gift You inherited the decoder So, you have a decoder that you want to use? Download our Change of Ownership form to start the process. The completed form and other required documents can be dropped off at a MultiChoice.

Why are documents required to process a change of ownership?

Proof of identification of the new owner is required as reference, in cases where there are any questions from the previous owner in the future. Proof of purchase is required when a customer buys a decoder from a pawn shop, to ensure that we don’t activate stolen decoders. By law, a letter from the executor of the.

Why can’t I just take over an existing DStv account without having to change decoder ownership?

MultiChoice enters into an agreement with the customer who accepts the terms and conditions of their DStv account. Each DStv account is unique to a customer as it is representative of the agreement that the customer has entered into with us. Decoders can be moved between customer accounts via the change of.